TOUCHZEN ®
Local time:
BeachBody
Client
Beachbody
Timeline
2018 - 2021
Launch Year

Beachbody On Demand application provides streaming access to hundreds of world-class Beachbody workouts to over 2 million subscribers.
TouchZen Media worked with the Beachbody team to release BODgroups on iOS and Android. BODgroups is a community-based online platform that connects you to all the tools you need to help people get results. From a single platform, you can access your workouts, nutrition plans, activity tracking, groups and e-Commerce tools.



/Project Goals/
Beachbody had a powerful fitness ecosystem with thousands of coaches and millions of members following structured workout programs. However, much of the community engagement was happening outside the app, primarily in Facebook groups. This created several problems: Fragmented user experience – workouts happened in the app, but community support happened on external platforms. Limited engagement tracking – Beachbody had little visibility into how users interacted with coaches and peers outside the platform. Lower retention – users who didn’t participate in community groups were less likely to stay consistent with their fitness programs. Scalability issues – Facebook groups varied in quality and moderation, making it difficult to create a consistent experience for members. Beachbody needed a solution that would bring community, accountability, and progress tracking directly into the BODi app.

/Results/
Instead of using Facebook groups, coaches used BODgroups to directly work with their contacts to help them achieve their wellness goals. The addition of BODgroups helped increase overall app engagement by 25% across the mobile platforms. BODgroups also allowed users to share photos/videos, post motivational messages, and even start a live feed directly from the app. We implemented tools to allow coaches to quickly sync their contacts directly with their phone so they could easily find new leads and grow their client base.
Strategy
Design
Development
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